Camino Order Form

Looking to purchase some of the amazing treasures from the Camino collection? Please fill out the following form and someone from our team will contact you with shipping costs and estimated delivery times. Thank you for making a difference in the lives of our partners!

Name

First Name

Last Name

Shipping Address

Please enter the address where your items will be shipped.

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Product Name, Number and Quantity

Please list the products you would like to order as shown in our catalog. EX: Zapotec Coaster Set (4) R008 Qty 1

Custom Orders

Our partners welcome custom orders! Let us know below if you want to discuss customized products.

Comments or Questions

Terms and Conditions

Production Times

All products are made to order. Please allow 90-120 days from the time of your order for completion of items. We may have some products in stock and once we receive your completed order form, we will give you a more accurate order completion window. Please email us info@humanconnections.org for information about availability.

Minimum Order Amount

The minimum order is currently $150USD.

Nature of Handmade Products

All of our products are handmade. Dimensions are approximate and sizes or colors may vary slightly due to the nature of handmade products.

Payments

Credit Cards: Human Connections accepts credit card (Visa, MasterCard, Discover, and American Express) payments.

Shipping

Merchandise is shipped the most cost-effective way via DHL or Fedex. Costs are determined by weight, size, and region. Shipping and handling charges are calculated and added to your invoice total when you place your order.

Returns

Returns must be made in writing via email info@humanconnections.org. within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Human Connections prior approval and delivery instructions for transport. Shipping will be charged. Please email us with details of the product prior to returning it.

Damages and Defects

Please inspect your order immediately upon arrival. If you do receive a damaged or defective product in your shipment, please contact Human Connections at info@humanconnections.com within 5 days of receipt of the order. Returned damaged merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Frequently Asked Questions

How does purchasing help Mexican families?

Each purchase from Camino ensures artisans in Mexico’s Riviera Nayarit can secure a pathway to economic stability during the pandemic and beyond. We do this by compensating our partners fairly for their talents, championing inclusive decision making, and honoring their diverse cultural identities.

What does Human Connections do?

Headquartered in Bucerías, Mexico, Human Connections is a non-profit whose mission is to increase empathy across cultures and strengthen communities through responsible travel experiences. We connect local artisans with international audiences through cultural day tours and immersive student programs, all while creating meaningful and revenue-generating opportunities for our community.

How do you contact us?

You can email us at info@humanconnections.org

Are your products handmade?

Yes! All of our products are handmade by artisans in Mexico. Please visit our artisan page to learn more.

Can I place a custom order?

We are happy to create custom products. Please contact us with your ideas at info@humanconnections.org. We will help you customize our products to meet your needs or create new products.

How can I place an order?

You can submit the above order form or email us directly at info@humanconnections.org.

Where do you ship from?

Our headquarters is located in Bucerias, Nayarit, Mexico. All of our products are shipped to you from our Mexico headquarters. You may also find our products in retail stores that carry Human Connections products.

Do you have a minimum order?

Yes we have a $150 USD minimum order.

How long will it take to receive my order?

All products are made to order. Please allow at least 90-120 days from the time of your order for completion of items. Larger orders may require more time; please email us, info@humanconnections.org, for information about availability.

How much is shipping?

Shipping is not included in the cost of goods. Shipping is at the expense of the cusotmer based on shipping address.

What if I receive a damaged item?

Please contact us at info@humanconnections.org within 15 days. We will work with you to replace the item or offer a refund/credit.